Refund policy

14 days, no questions

You can ask for a full refund within 14 days of buying Synqed Pro, for any reason. You don't need to explain why.

How to ask

• Email bestine1234@gmail.com from the address you bought with, or reply to your licence email, and say you'd like a refund.
• You can also use the link in your Dodo Payments receipt.

How it's paid

Synqed Pro is sold through Dodo Payments, our merchant of record, so the refund is issued by Dodo to the payment method you used. How long it takes to appear depends on your bank or card provider, usually a few business days. Now and then a refund needs an extra step with Dodo, which can add a few more days. If yours does, we'll tell you.

After a refund

A refund ends your licence under the terms. The key can't be activated again, and Synqed Pro stops on each phone the next time that phone is online and checks the licence, which it does at most once a day. You don't need to do anything.

After 14 days

Past 14 days we generally can't refund, but write to us anyway if something has gone wrong. This doesn't affect any rights you have under consumer law where you live.